Primary Use Cases That SOAR Tools Must Support | Cyware Blog

3 min readSep 14, 2021


You don’t buy a car just because you like its color. You need to narrow down several other considerations before purchasing a car, like the seating capacity and performance specifications. Similarly, before choosing a security orchestration, automation, and response (SOAR) platform, you need to first understand your requirements and then the use cases of that platform. Secondly, you need to look for a SOAR vendor that supports a wide variety of use cases and can easily meet your demands.

If you are looking for a robust SOAR product, you must dig around and learn about a wide range of use cases that can address different security processes and threats. This year, Aite Group has listed the most well-established use cases among SOAR customers in its Impact Report.

Security alerts generated from endpoints are monotonous and manually responding to them is time-consuming. This hinders SOC teams’ ability to focus on high-risk alerts. A SOAR platform helps SOC teams enrich these alerts by leveraging threat intelligence feeds and endpoint detection and response (EDR) solutions. Once the SOAR platform detects the network port where a suspicious device is located, it alerts the SOC team to disable that port/device. Endpoint quarantine allows SOC teams to prevent an alert from becoming an incident.

It is important for organizations to gather forensic evidence after an incident occurs. Often, forensic investigation becomes a wearisome task. An advanced SOAR solution offers the capability to automate forensic information collection from disparate sources and track the actions taken by the SOC team.

When an incident is detected, the SOC team can start the incident response process by leveraging the SOAR tool to collect the required data throughout the incident response process. This data can be utilized by the SOC team from a centralized dashboard. After the collection process, the SOC team can analyze and correlate the collected information with isolated threats and incidents to identify the trajectory of potential adversaries and create threat patterns. As a final step, an action can be created in the SOAR platform to provide remediation steps and document all the lessons learned. Once all the investigation processes are completed, the incident can be closed.

The key focus of a SOAR solution is to orchestrate and automate manual security processes, and organizations must focus on automating processes that will yield the most value. You need to choose a SOAR solution that can support a broad spectrum of use cases. This will allow you to unleash the full potential of a SOAR platform.

The Aite Impact Report provides a comprehensive market analysis covering the SOAR market, history, direction, and different vendors. The report does not endorse any particular vendor; however, it provides insights into the market, vendors, and their product categories and capabilities to its clients, helping them make informed decisions about buying a SOAR product.

Posted on: September 03, 2021

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